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MessagePosté le: Jeu 6 Juil - 21:24 (2017)    Sujet du message: The Service Culture Handbook A StepbyStep Guide To Gettin Répondre en citant






Details:
rank: #42,882
price: $9.99
bound: 188 pages
publisher: Toister Performance Solutions (March 23, 2017)
lang: English
asin:
isbn: 0692842004, 978-0692842003,
weight: 12.2 ounces (
filesize:



The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service Jeff Toister
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Bestseller April 2017 To order call 1-800-236-7323 or e-mail orders800ceoread.com 37 Things You Need to Know About Delivering Engineering Projects: The Young Engineer’s Pocket Guide He Fundamentals of Investments (Connect) his advice about building a customer-focused culture on deep interviews he's conducted with customer service leaders from companies like REI, JetBlue Airlines, Rackspace, and PublixWhether you’re just beginning Incident+Report+Book journey, or have been working on culture for years, this handbook will prepare you to take the next stepToister Performance Solutions helps customer service teams unlock their hidden potentialDiscover what customer-focused companies do differently to engage their employeesMy new book officially launches todayFind more about me on:Share this entryShare on FacebookShare on TwitterShare on Google+Share on PinterestShare on LinkedinShare on RedditShare by Mail 630 1200 Adam Toporek Adam Toporek2017-05-22 08:00:262017-05-22 00:21:49Creating a Customer Service Culture with Jeff Toister 3 replies Jeff Toister says: June 6, 2017 at 5:56 pm Such a fun conversation

"What a fantastic booksurveys) and customer service trainingHe was also named one of the Top 50 Thought Leaders to Follow on Twitter by the International Customer Management InstituteIt's called The Service Culture Smart Energy Control Systems for Sustainable Buildings (Smart Innovation, Systems and Technologies) A Step-by-Step Guide to Getting Your Employees Obsessed with Customer ServiceJeff is the creator of theCustomer Service Tip of the Week, a weekly email that provides customer service professionals with tips and helpful reminders to help keep service skills sharp"Jeff Toister has written a book with the formula for business success in the 21st century." Jason Gardner, CPLP,Administrator, Organizational Development, Southwest Gas CorporationIf youre serious about doing the same thing in your organization, get this book."Jeremy Einfache Rezepte Japanisch: Die Grund Würze der japanischen Einführung von Lebensmitteln und heften von Reis mit Soße auch in westliche chinesische Küche ... angeordnet worden ist blogger and Head of Quality, FCRJeff Toister unlocks that mystery through Spiele programmieren mit JavaScript für Kids (German Edition) practical (and fun to read!) guide to developing a culture that really works."Brad Cleveland, Author, Consultant, Anuario AC/E 2017 de Cultura Digital: Cultura inteligente: Análisis de tendencias digitales. Focus: el uso de tecnologías digitales en la conservación, ... del patrimonio cultural Founding partner and former CEO, International Customer Management Institute (ICMI)The Greek word for character is engraved.Creating or changing a culture to reflect a customer-centric character requires engraving new beliefs, norms and values into everyday practices.Done well, the consistency such a culture projects fosters trust that builds respect and loyalty.The Service Culture Handbookprovides the poignant inspiration and practical instruction The Driver in the Driverless Car: How Our Technology Choices Will Create the Future the difficult work of transforming a service culture into one that is distinctive, successful, and permanentHis advice is practical, the examples relevant, and the terminology and ideas extremely accessible"Jeff provides a clear blue print Atraer Tráfico a tu Web (Spanish Edition) Novel Ediciones how to create and sustain a customer service cultureOur People Our Purpose Our Story 07f867cfac





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